Enrollment Information

We’re so glad you’ve chosen Monterrey Health for your care. Our team is dedicated to providing compassionate, personalized healthcare in a welcoming environment. This page includes important information to help you get started as a new patient — from enrollment details and forms to tools like Healow, our secure patient portal that makes managing your health simple and convenient.

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What Is Healow?

Monterrey Health uses Healow to help you stay connected to your health and your care team — anytime, anywhere.

Through the Healow app, you can securely access your medical information and manage your care with ease.

With Healow, You Can:

View Your Health Records

See your medical history, lab results, visit summaries, and more — all in one place.

Manage Appointments

Schedule, confirm, or cancel appointments online without having to call the office.

Join TeleVisits

Meet with your provider through secure video visits from your computer, tablet, or phone.

Track Medications

Review prescriptions, request refills, and set reminders to stay on top of your medications.

Get Started

Step 1: Pre-Register

Pre-Registration Form

Once this step is complete, a member of our team will get in touch to pair you with the right provider and schedule your first appointment.

Step 2: Download the Healow app

Download the Healow app to take control of your mental healthcare — wherever you are.

Get Healow app

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These step-by-step guides will help guide you through the app set-up process.

Step-by-Step Instructions (PDF)Step-by-Step Instructions (Video)

We are not in-network with insurance providers. However, we’ve partnered with Mentaya to help our patients take advantage of their out-of-network benefits and potentially save on mental health services. You can use the tool below to see if you qualify for reimbursement, or give us a call at (650) 209-4736 and our staff will be happy to assist you.

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